22 October 2025 - by David T. Applegate, John Kasey, Stoddard Davenport, Ali Marzolf, Travis Gray
State Medicaid agencies play a pivotal role in ensuring access to behavioral healthcare, and statutes provide them with the authority and responsibility to act.
This paper outlines one category of health plan expenses—administrative costs—that are controllable because they’re driven by business decisions such as staffing, technology, and operational processes.